After using fingerprint unlock, why does my HUAWEI phone P10 prompt me to enter a password?

After using fingerprint unlock, why does my phone prompt me to enter a password?

Solutions

  • If you are using a third-party unlock app, uninstall the app and try again.
  • Back up your data and restore factory settings.
  • If the issue persists, contact your nearest Huawei service center for assistance.

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